We provide a dedicated professional for each account.
ASE Certified Technicians
Utilizing our National Recruiting Team; we hire skilled technicians that have the core skills needed to maintain and repair the specific needs of the assigned fleet (i.e. diesel engine certifications, electronic diagnostic skills, etc.).
Preventative Maintenance program
We develop a program which meets or exceeds the manufacturer’s recommendation and meets the specific needs of the customer.
We create a vehicle jacket for each vehicle assigned to the fleet, with all pertinent information enclosed, a copy of the registration, completed Repair Orders, completed Preventative Maintenance forms (PMs), etc.
When it is most convenient for the customer (or when the vehicle is normally not in use), we tailor our work schedules to meet the customer’s needs and minimize vehicle downtime … first shift, second shift, third shift or any combination of shifts.
Post Work Inspections
A follow-up inspection for each technician is conducted on a weekly basis to ensure quality of repair and maintenance, completed documentation, and accurate diagnostics.
Monthly Environmental Reviews
Reviews are performed at each of the customer repair locations that we are responsible for to ensure OSHA and Safety compliance.
We establish agreed upon metrics with our customers for performance, quality, and productivity. Monthly Report Cards are reviewed and discussed with the customer management team at regularly scheduled Quality Meetings to discuss the results and collectively work towards improving performance where it may be needed.
Dedicated Start-Up Team
When we manage the care of a new customer’s fleet, we triage the condition of each vehicle and establish a corrective action plan to ensure that the fleet is safe, road worthy, and available for its intended use. We work to determine and understand our customer needs, determine the resource needs and develop a maintenance schedule that best serves the needs of our customer.
Monthly Safety Meetings
We are and will be prepared to attend all safety meetings and partner with our customer to find the right solution.
In House Warranty Certification
If desired by our customer, we will work with the vehicle manufacturers to establish an “In House Warranty Program”. Working with the manufacturer, we establish the warranty parameters, obtain the necessary tools and test equipment, and perform the warranty repairs in the shop versus the dealerships. This increases the vehicle availability and reduces downtime, saving the customer time and money.