Butler America LLC
The Telecom Technician position will splice & test fiber optic cables in aerial, underground, and indoor physical field environments. The position will need to have attention to detail regarding setting up splice locations, termination points, splice quality, work environment safety and general fiber optic construction. This position will be subject to on-call and shift duties. Weekends and holiday work will also be required.
Splicing on new construction and restoration for a variety of cable types (Loose Tube, Ribbon, Micro, OPGW, etc). Active splicing activity in cables with both dark fiber and lit services.
Conduct and validate all testing of network equipment to ensure adherence to all Crown Castle Fiber procedures and equipment manufacturer’s specifications.
Work with the Network Operations Center for final acceptance and testing of all newly installed equipment and rings. Tests to include validation of all provisioning, all alarm monitoring to the NMS (Network Management System), network switch protection, etc.
Work with Fiber Optic, SONET, Ethernet and SDH related test equipment including OTDR, PMD, Optical Spectrum Analyzer, BER Test Sets, Sniffers.
Perform site survey of remote locations to ensure quality installation of all racks, equipment power plants, fiber cable, etc. Report any and all defects to the Operations Manager and /or OSP Project Engineer.
Label and tag all equipment and cabling according to Network Engineering Diagrams.
Perform advanced analysis and troubleshooting of problems / issues while assisting the NOC/customer.
Participate in on-call rotation schedule for nights and weekends.
Perform other duties and responsibilities as required and assigned.
Perform both hardware and software updates and/or changes to remote site equipment as necessary.
Complete and maintain hard copy and/or electronic records of work completed on various assignments. Including, but not limited to, splice diagrams, patch panels, and test results.
Interface with customers and carriers in support of service delivery and assurance.
Work independently for extended periods of time.
Respond to Customer Troubles on 24-hour basis.
Work closely with the NOC, Sales, Engineering, and customers.
High school diploma or equivalent required
Associate degree or equivalent work experience preferred
Valid Driver’s license required
One (1)+ years of experience in the splicing, testing, installation, maintenance and repair of fiber optic networks and/or Outside Plant fiber experience. Or minimum of two (2) years of field experience or military experience.
Prefer prior work experience with base station equipment, NMS, equipment installation and maintenance, low-power broadcast equipment and experience in both the construction, installation and maintenance phases
Prefer prior use of Volt/Ohm meter, RF power meter, frequency sweep equipment, spectrum analyzer, fault locating equipment and battery conductance meters
Knowledge of Outside Plant Construction techniques (aerial & underground) preferred
Working knowledge of NESC, NEC and OSHA standards preferred
Experience splicing ribbon and loose tube cables.
Excellent organizational/administrative skills
Self-motivated team player
Solid written and verbal communications skills
Ability to multi-task in a fast-paced environment
Customer service orientation with a strong problem-solving approach
Possession or ability to readily obtain a valid driver’s license for the type of vehicle or equipment operation (e.g. vehicle with bucket lift).
Knowledge of fiber optics termination panels